Cancellation & Refunds

Last updated: 14 August 2026

Cancellation

• Plans are paid per period in advance. There is no lock-in: simply don't renew, and access continues until the end of the period you paid for.
• You can delete your account at any time from Settings; this does not by itself create a refund for time already purchased.

Refunds

• First purchase, 7 days: if this is your first paid period and the Service did not work for you, write to us within 7 days of payment and we will refund it in full. One first-purchase refund per person.
• Renewals and later periods: non-refundable, except as required by law or in the cases below.
• Our failure: if a technical fault on our side prevented the Service from functioning for a substantial part of your paid period, contact us — we will refund or extend, whichever you prefer.
• Duplicate or erroneous charges: refunded in full, always.

What a refund does not cover

• Not receiving interviews or offers — we submit applications; hiring decisions are the employer's (see Terms §3).
• Individual applications that could not submit automatically — those are flagged in your dashboard with a manual path, and are a normal part of how employer forms behave.

How to request

Email support@ansarflowtech.com from your account email with the payment reference. Approved refunds are returned to the original payment method within 5–7 business days (bank timelines apply).