AutoApply

Cancellation & Refunds

Last updated: 15 August 2026

Short version: payments are final, and you can cancel any time. We do not refund a period you have already paid for. You are never locked in, and you always see the price before you pay.

Cancelling

  • Cancel whenever you like, in Settings. It takes one click and needs no email to us.
  • Cancelling stops the next charge. Your access continues to the end of the period you already paid for, so cancelling early never costs you time you bought.
  • There is no lock-in, no minimum term and no cancellation fee.
  • Deleting your account also stops future charges. It does not refund the current period.

Refunds

Plans are paid in advance and are not refundable, including the first purchase and any unused part of a period. We would rather say this plainly before you pay than be vague and argue afterwards.

Because payments are final, please use the free plan first. It costs nothing, needs no card, and shows you real matches from the same live sources, so you can judge the product before you buy it.

The exceptions, and they are real

Four things we will always put right:

  • Duplicate or incorrect charges. Refunded in full.
  • Any charge taken after you cancelled. Refunded in full.
  • The Service was never delivered. If a fault on our side meant you could not use what you paid for, we refund or extend, whichever you prefer.
  • Anything the law of your country requires. This policy never overrides your statutory rights.

What is not a refundable fault

  • Not receiving interviews or offers. We find and submit applications; hiring decisions belong to the employer (Terms §3).
  • Changing your mind, or finding a job and no longer needing the plan. Cancel and you will not be charged again.
  • An individual application that stalls on an employer's form. Those are flagged in your dashboard with a one-click manual path. If automatic submission stops working entirely, that is a service failure and it is covered above.

How to reach us

Email [email protected] from your account email with the payment reference. We reply within 72 hours. Approved refunds return to the original payment method within 5–7 business days, subject to your bank's own timelines.